Book a free survey

Privacy Notice

  1. Introduction

Bizcom TV Limited is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect personal data, and outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This notice applies to personal data relating to prospective customers, customers, suppliers, partners, and other business contacts.

  1. About Us

Legal entity name: Bizcom TV Limited
Registered address: 1 Peach Street, Wokingham, England, RG40 1XJ
Company number: 07145286

Bizcom TV Limited acts as both a Data Controller and, where applicable, a Data Processor under UK GDPR.

Person responsible for data protection:
Simon Hemphill
Operations Director
Email: simon@bizcomtv.co.uk

Bizcom TV Limited does not have a designated Privacy Officer or external Data Protection Officer (DPO).

Bizcom TV Limited is registered with the Information Commissioner’s Office (ICO).

  1. Personal Data We Collect

We may collect and process the following categories of personal data:

Prospective Customers

  • Contact names
  • Work mobile numbers
  • Company work addresses

Existing Customers

  • Contact names
  • Work mobile numbers
  • Company work addresses
  • Accounts and billing details
  • Banking details (where required for payments)

Suppliers and Partners

  • Contact names
  • Work mobile numbers
  • Company work addresses
  • Accounts and billing details
  • Banking details

Other Data

  • Website usage data (where applicable)
  • Support or technical communications (where applicable)

We do not process any special category personal data (such as health data, biometric data, or data revealing religious or political beliefs).

  1. How We Collect Personal Data

We collect personal data through the following methods:

  • Email enquiries
  • Telephone calls
  • Contracts and service agreements
  • Events and trade shows
  • Third parties (for example, referrals or introductions)

We do not collect personal data via website contact forms.

  1. Website Data, Cookies, and Analytics

Our website:

  • Does not use cookies for tracking purposes
  • Does use analytics tools
  • Uses a cookie banner or consent mechanism where required

Website usage data is collected only where applicable and is used to understand how our website is used and to improve its performance.

  1. Purposes for Processing Personal Data

We process personal data for the following purposes:

  • Responding to sales and business enquiries
  • Entering into and managing contracts
  • Delivering services
  • Providing technical and customer support
  • Invoicing and processing payments
  • Marketing communications

We may also process personal data where required to comply with legal obligations.

  1. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases to process personal data:

  • Contractual necessity – where processing is required to enter into or perform a contract
  • Legitimate interests – where processing is necessary for our business operations and does not override your rights
  • Legal obligation – where processing is required by law
  • Consent – where consent has been freely given

Where consent is used, it is obtained freely and can be withdrawn at any time by contacting us using the details in this notice.

  1. Data Sharing

We may share personal data with:

  • Accountants
  • Payment processors

We do not share personal data with solicitors, hosting providers, CRM systems, or email marketing platforms.

Personal data is not shared unless necessary for business purposes, and it is not shared due to legal obligations unless required by law.

  1. Data Storage and Security

Personal data is stored in:

  • Cloud-based systems
  • Email systems
  • On-premises systems
  • Data centre facilities

Our data centres are located in Reading, UK.

Security measures include:

  • Password-protected access to systems

No specific security certifications apply.

  1. International Data Transfers

Personal data is not processed outside the UK.

Staff or contractors may access personal data remotely; however, data remains stored within the UK.

  1. Data Retention

We retain personal data only for as long as necessary.

  • Personal data is retained for a maximum of six (6) years
  • Data is securely deleted from all systems once it is no longer required
  1. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Restrict or object to processing
  • Withdraw consent where processing is based on consent

Requests can be made by contacting us using the details above.

Subject Access Requests (SARs) are handled by Simon Hemphill.
We aim to respond to requests within 24 hours, and in all cases within the statutory time limits.

  1. Automated Decision-Making

We do not use automated decision-making or profiling.

  1. Complaints

If you have concerns about how we handle your personal data, please contact us in the first instance:

Simon Hemphill
Operations Director
Email: simon@bizcomtv.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO).

v1.0 February 2026